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Story
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Resolution: Unresolved
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Critical
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None
Every 8 hours an incident is handed over from one geo to another. In this Jira we want to add functionality to help facilitate that by adding:
- Add a /rca slack workflow to initiate the handover
- This should prompt the user to add some information to get the new geo up2speed
- Handovers should be logged as events and should have a new event type handover
- Notification of the handover should take place
- Track the engineers involved in the incident handover
- Ownership of the incident should be changed manually by the user
- is blocked by
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RHCLOUD-41928 Refactor API code generation in Web-Rca
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- Code Review
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- is duplicated by
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RHCLOUD-40898 Enable Time Based Handover/Check-In Threads automatically in incident channels
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- Closed
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