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Type: Bug
Resolution: Done-Errata
Priority: Critical
Fix Version/s: CNV v4.15.5
Affects Version/s: None
Component/s: CNV Storage
Labels:
- mtv

Story Points:
0.42
Blocked:
False
Blocked Reason:

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None

Show
None
Ready:
False
Component Fix Version(s):
CNV v4.99.0.rhel9-1079
[QE] How to address?:
---
[QE] Why QE missed?:
---
Market:

Sprint:
Storage Core Sprint 258

Target Version:

CNV v4.15.5

Regression:
None

SFDC Cases Links:
SFDC Cases Counter:
SFDC Cases Open:

Environment:
CNV 4.15.2
MTV v2.6.2

Problem: Customer is attempting to do warm migration from VMware (NFS backend) to OCV. Cold migrations work without issue, but warm migration fails with:

2024-07-04T09:50:17.909918243Z E0704 09:50:17.909853       1 vddk-datasource_amd64.go:120] Unable to connect to socket nbd:///tmp/nbd.sock: connect_uri: nbd_connect_uri: handshake: server has no export named '': No such file or directory
2024-07-04T09:50:17.909918243Z I0704 09:50:17.909901       1 vddk-datasource_amd64.go:153] Waiting for VDDK nbdkit log watcher to stop.
2024-07-04T09:50:20.473024812Z I0704 09:50:20.472987       1 vddk-datasource_amd64.go:193] Stopped watching nbdkit log. Last lines follow:
2024-07-04T09:50:20.473024812Z I0704 09:50:20.473005       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VDDK_PhoneHome: Record credential type "uid" used...
2024-07-04T09:50:20.473024812Z I0704 09:50:20.473011       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: 2024-07-04T09:50:17.907Z warning -[00040] [Originator@6876 sub=transport] SAN transport mode requires a snapshot.
2024-07-04T09:50:20.473024812Z I0704 09:50:20.473014       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VDDK call: VixDiskLib_Open (connection, [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02-000002.vmdk, 4, &handle)
2024-07-04T09:50:20.473024812Z I0704 09:50:20.473017       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VixDiskLib: VixDiskLib_OpenEx: Open a disk.
2024-07-04T09:50:20.473024812Z I0704 09:50:20.473020       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: 2024-07-04T09:50:17.907Z error -[00040] [Originator@6876 sub=transport] GetDiskToken: cannot create disk spec for disk [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02-000002.vmdk.
2024-07-04T09:50:20.473049758Z I0704 09:50:20.473024       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VixDiskLib: Unable to locate appropriate transport mode to open disk. Error 13 (You do not have access rights to this file) at 6729.
2024-07-04T09:50:20.473049758Z I0704 09:50:20.473028       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VixDiskLib: VixDiskLib_OpenEx: Cannot open disk [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02-000002.vmdk. Error 13 (You do not have access rights to this file) at 7306.
2024-07-04T09:50:20.473049758Z I0704 09:50:20.473033       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VixDiskLib: VixDiskLib_Open: Cannot open disk [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02-000002.vmdk. Error 13 (You do not have access rights to this file) at 7384.
2024-07-04T09:50:20.473049758Z I0704 09:50:20.473037       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VDDK call: VixDiskLib_GetErrorText (13)
2024-07-04T09:50:20.473064140Z I0704 09:50:20.473051       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: error: VixDiskLib_Open: [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02-000002.vmdk: You do not have access rights to this file

Customer states they are using the administrator@vsphere.local account, which has full administrative rights.

This looks similar to https://issues.redhat.com/browse/MTV-796 which was seen by the same customer, but we don't look to have the error with nested data centers 'Could not find datacenter specified'

The migration plan has:

Spec:
  Plan:
    Name:       pdxnfstest02
    Namespace:  openshift-mtv
    UID:        01316098-c62e-4473-b62d-df68fd3cd582

Seeing these in the tasks:


      Tasks:
        Annotations:
          Unit:  MB
        Name:    [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02.vmdk
        Phase:   Running
        Progress:
          Completed:  0
          Total:      81920
        Reason:       Error; Unable to connect to vddk data source: connect_uri: nbd_connect_uri: handshake: server has no export named '': No such file or directory
        Started:      2024-07-04T09:39:14Z
        Annotations:
          Unit:  MB
        Name:    [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02_1.vmdk
        Phase:   Running
        Progress:
          Completed:  0
          Total:      16384
        Reason:       Error; Unable to connect to vddk data source: connect_uri: nbd_connect_uri: handshake: server has no export named '': No such file or directory
        Started:      2024-07-04T09:39:14Z
        Annotations:
          Unit:  MB
        Name:    [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02_2.vmdk
        Phase:   Running
        Progress:
          Completed:  0
          Total:      40960
        Reason:       Error; Unable to connect to vddk data source: connect_uri: nbd_connect_uri: handshake: server has no export named '': No such file or directory
        Started:      2024-07-04T09:39:11Z