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  1. Migration Toolkit for Virtualization
  2. MTV-1326

Tracker: VMware warm migration fails to open the snapshot with VDDK Error 13 (You do not have access rights to this file)

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    • Icon: Bug Bug
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    • 2.6.5
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      This is the user-facing tracker for the low level CDI bug: CNV-44894

      Environment:
      CNV 4.15.2
      MTV v2.6.2

      Problem:  Customer is attempting to do warm migration from VMware (NFS backend) to OCV.  Cold migrations work without issue, but warm migration fails with: 

      2024-07-04T09:50:17.909918243Z E0704 09:50:17.909853       1 vddk-datasource_amd64.go:120] Unable to connect to socket nbd:///tmp/nbd.sock: connect_uri: nbd_connect_uri: handshake: server has no export named '': No such file or directory
      2024-07-04T09:50:17.909918243Z I0704 09:50:17.909901       1 vddk-datasource_amd64.go:153] Waiting for VDDK nbdkit log watcher to stop.
      2024-07-04T09:50:20.473024812Z I0704 09:50:20.472987       1 vddk-datasource_amd64.go:193] Stopped watching nbdkit log. Last lines follow:
      2024-07-04T09:50:20.473024812Z I0704 09:50:20.473005       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VDDK_PhoneHome: Record credential type "uid" used...
      2024-07-04T09:50:20.473024812Z I0704 09:50:20.473011       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: 2024-07-04T09:50:17.907Z warning -[00040] [Originator@6876 sub=transport] SAN transport mode requires a snapshot.
      2024-07-04T09:50:20.473024812Z I0704 09:50:20.473014       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VDDK call: VixDiskLib_Open (connection, [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02-000002.vmdk, 4, &handle)
      2024-07-04T09:50:20.473024812Z I0704 09:50:20.473017       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VixDiskLib: VixDiskLib_OpenEx: Open a disk.
      2024-07-04T09:50:20.473024812Z I0704 09:50:20.473020       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: 2024-07-04T09:50:17.907Z error -[00040] [Originator@6876 sub=transport] GetDiskToken: cannot create disk spec for disk [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02-000002.vmdk.
      2024-07-04T09:50:20.473049758Z I0704 09:50:20.473024       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VixDiskLib: Unable to locate appropriate transport mode to open disk. Error 13 (You do not have access rights to this file) at 6729.
      2024-07-04T09:50:20.473049758Z I0704 09:50:20.473028       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VixDiskLib: VixDiskLib_OpenEx: Cannot open disk [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02-000002.vmdk. Error 13 (You do not have access rights to this file) at 7306.
      2024-07-04T09:50:20.473049758Z I0704 09:50:20.473033       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VixDiskLib: VixDiskLib_Open: Cannot open disk [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02-000002.vmdk. Error 13 (You do not have access rights to this file) at 7384.
      2024-07-04T09:50:20.473049758Z I0704 09:50:20.473037       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: debug: VDDK call: VixDiskLib_GetErrorText (13)
      2024-07-04T09:50:20.473064140Z I0704 09:50:20.473051       1 vddk-datasource_amd64.go:222] Log line from nbdkit: nbdkit: vddk[1]: error: VixDiskLib_Open: [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02-000002.vmdk: You do not have access rights to this file

       

      Customer states they are using the administrator@vsphere.local account, which has full administrative rights. 

      This looks similar to https://issues.redhat.com/browse/MTV-796 which was seen by the same customer, but we don't look to have the error with nested data centers 'Could not find datacenter specified'

      The migration plan has:

       

      Spec:
        Plan:
          Name:       pdxnfstest02
          Namespace:  openshift-mtv
          UID:        01316098-c62e-4473-b62d-df68fd3cd582

       

      Seeing these in the tasks:

       

      
            Tasks:
              Annotations:
                Unit:  MB
              Name:    [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02.vmdk
              Phase:   Running
              Progress:
                Completed:  0
                Total:      81920
              Reason:       Error; Unable to connect to vddk data source: connect_uri: nbd_connect_uri: handshake: server has no export named '': No such file or directory
              Started:      2024-07-04T09:39:14Z
              Annotations:
                Unit:  MB
              Name:    [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02_1.vmdk
              Phase:   Running
              Progress:
                Completed:  0
                Total:      16384
              Reason:       Error; Unable to connect to vddk data source: connect_uri: nbd_connect_uri: handshake: server has no export named '': No such file or directory
              Started:      2024-07-04T09:39:14Z
              Annotations:
                Unit:  MB
              Name:    [PDX01APCK002_NFS_v01_003] pdxnfstest02/pdxnfstest02_2.vmdk
              Phase:   Running
              Progress:
                Completed:  0
                Total:      40960
              Reason:       Error; Unable to connect to vddk data source: connect_uri: nbd_connect_uri: handshake: server has no export named '': No such file or directory
              Started:      2024-07-04T09:39:11Z 

       

              marnold@redhat.com Matthew Arnold
              shaselde@redhat.com Sean Haselden
              Chenli Hu Chenli Hu
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                Created:
                Updated:
                Resolved: