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    Task 
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    Resolution: Duplicate
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    Normal 
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    None
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    None
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    None
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        False
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        False
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Context
Configure observability, monitoring, and alerting for the swatch-utilization service to ensure proper tracking of notifications processing and system health.
Acceptance Criteria
Must Have
- Configure Prometheus metrics for service health monitoring
- Set up logging configuration for utilization processing events
- Add Grafana dashboard for service-specific metrics
- Configure alerting for critical service failures
- Document monitoring runbook for operations team
Should Have
- Configure distributed tracing for request flow visibility
- Set up performance metrics collection
- Add custom metrics for notifications sent/failed
- Configure log aggregation and indexing
Could Have
- Advanced dashboard with customer-specific utilization views
- Automated alert escalation workflows
- Integration with existing SWATCH monitoring infrastructure
Done
- Service observability configured:
 __ Prometheus metrics exposed and collected
 __ Logging configuration deployed with appropriate levels
 __ Grafana dashboard created and accessible
 __ Critical alerts configured with proper thresholds
 __ Monitoring runbook documented and shared with operations
- blocks
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                    SWATCH-3793 Implement logic to detect customer usage over usage -         
- Backlog
 
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- is blocked by
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                    SWATCH-3792 Create skeleton for swatch-utilization service -         
- Release Pending
 
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