Context

Configure observability, monitoring, and alerting for the swatch-utilization service to ensure proper tracking of notifications processing and system health.

Acceptance Criteria

Must Have

• Configure Prometheus metrics for service health monitoring
• Set up logging configuration for utilization processing events
• Add Grafana dashboard for service-specific metrics
• Configure alerting for critical service failures
• Document monitoring runbook for operations team

Should Have

• Configure distributed tracing for request flow visibility
• Set up performance metrics collection
• Add custom metrics for notifications sent/failed
• Configure log aggregation and indexing

Could Have

• Advanced dashboard with customer-specific utilization views
• Automated alert escalation workflows
• Integration with existing SWATCH monitoring infrastructure

Done

• Service observability configured:
  __ Prometheus metrics exposed and collected
  __ Logging configuration deployed with appropriate levels
  __ Grafana dashboard created and accessible
  __ Critical alerts configured with proper thresholds
  __ Monitoring runbook documented and shared with operations