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Bug
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Resolution: Done-Errata
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Normal
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6.16.0
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False
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False
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rubygem-katello-4.14.0.6
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0
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Phoenix - Subscriptions
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Moderate
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Yes
Description of problem:
can not re-register rhel against satellite616 on RHEL-10.0-20240908.1 and RHEL-9.5.0-20240908.2
How reproducible:
always
Is this issue a regression from an earlier version:
Steps to Reproduce:
- Register rhel system against Satellite6.16:
[root@sweetpig-17 ~]# subscription-manager register --username=admin --password=xxx --org=sca_org --environment=Library
Registering to: dell-per740-68-vm-08.lab.eng.pek2.redhat.com:443/rhsm
The system has been registered with ID: d50627a5-e110-44af-81db-e3022dbd4b37
The registered system name is: sweetpig-17.khw.eng.rdu2.dc.redhat.com
2. Re-register with "subscription-manager --force":
[root@sweetpig-17 ~]# rm -rf /etc/pki/consumer/*
[root@sweetpig-17 ~]# echo '' > /var/log/rhsm/rhsm.log
[root@sweetpig-17 ~]# subscription-manager register --force --username=admin --password=admin --org=sca_org --environment=Library
Registering to: dell-per740-68-vm-08.lab.eng.pek2.redhat.com:443/rhsm
Unit d50627a5-e110-44af-81db-e3022dbd4b37 has been deleted (HTTP error code 410: Gone)
[root@sweetpig-17 ~]# echo $?
70
3. Check the rhsm.log:
[root@sweetpig-17 ~]# cat /var/log/rhsm/rhsm.log
2024-09-10 02:57:22,648 [WARNING] subscription-manager:150073:MainThread @connection.py:1207 - Local system clock seems to be off by 3:08:59, please check your system time.
2024-09-10 02:57:23,703 [WARNING] subscription-manager:150073:MainThread @connection.py:1207 - Local system clock seems to be off by 3:08:59, please check your system time.
2024-09-10 02:57:24,907 [WARNING] subscription-manager:150073:MainThread @connection.py:1207 - Local system clock seems to be off by 3:08:59, please check your system time.
2024-09-10 02:57:25,446 [WARNING] subscription-manager:150073:MainThread @connection.py:1207 - Local system clock seems to be off by 3:08:59, please check your system time.
2024-09-10 02:57:26,349 [WARNING] subscription-manager:150073:MainThread @connection.py:1207 - Local system clock seems to be off by 3:09:00, please check your system time.
2024-09-10 02:57:26,349 [ERROR] subscription-manager:150073:MainThread @register.py:365 - HTTP error (410 - Gone): Unit d50627a5-e110-44af-81db-e3022dbd4b37 has been deleted
Traceback (most recent call last):
File "/usr/lib64/python3.9/site-packages/subscription_manager/cli_command/register.py", line 355, in _do_command
consumer = service.register(
File "/usr/lib64/python3.9/site-packages/rhsmlib/services/register.py", line 115, in register
consumer = self.cp.registerConsumer(
File "/usr/lib64/python3.9/site-packages/rhsm/connection.py", line 1598, in registerConsumer
return self.conn.request_post(url, params, headers=headers, description=_("Registering system"))
File "/usr/lib64/python3.9/site-packages/rhsm/connection.py", line 1373, in request_post
result: Dict[str, Any] = self._request(
File "/usr/lib64/python3.9/site-packages/rhsm/connection.py", line 1218, in _request
self.validateResult(result, request_type, handler)
File "/usr/lib64/python3.9/site-packages/rhsm/connection.py", line 1269, in validateResult
raise GoneException(result["status"], parsed["displayMessage"], parsed["deletedId"])
rhsm.connection.GoneException: HTTP error (410 - Gone): Unit d50627a5-e110-44af-81db-e3022dbd4b37 has been deleted
2024-09-10 02:58:11,102 [ERROR] rhsmcertd-worker:150165:MainThread @rhsmcertd_worker.py:320 - Either the consumer is not registered or the certificates are corrupted. Certificate update using daemon failed.
Actual behavior:
After deleting the /etc/pki/consumer/*, failed to re-register Satellite616 with 'subscription-manager register --force'.
Expected behavior:
The re-registration should be successful
Business Impact / Additional info:
(1) This bug happens on Satellite616-snap3.0, but works well on satellite615:
rubygem-hammer_cli_katello-1.14.2-1.el9sat.noarch
candlepin-4.4.14-1.el9sat.noarch
katello-4.14.0-0.1.rc2.el9sat.noarch
(2)This bug happens with both RHEL-10.0-20240908.1 and RHEL-9.5.0-20240908.2:
subscription-manager-1.30.1-1.el10.x86_64
subscription-manager-1.29.42-1.el9.x86_64
- clones
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SAT-27875 can not re-register rhel against satellite616 on RHEL-10.0-20240908.1 and RHEL-9.5.0-20240908.2
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- Release Pending
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- is duplicated by
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SAT-30181 re-registering a system after sub-man clean raises 410 Gone error
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- Closed
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- relates to
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SAT-19508 [DEV] Can not re-register with --force after deleting consumer certs against satellite614
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- Closed
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SAT-19378 Can not re-register with --force after deleting consumer certs against satellite614
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- Closed
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- links to
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RHSA-2025:145501 Satellite 6.16.2 Async Update