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  1. Product Technical Learning
  2. PTL-15710

pypi server not accessible, multiple courses cannot run lab command for EMEA and APAC

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    • RH124, RH134, RH199
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      Please fill in the following information:

      URL: https://rol.redhat.com/rol/app/courses/rh134-10.0
      Reporter RHNID: rh-ee-jingyuwa
      Section Title: NA                                                                       

      Issue description

      Some labs and VTs are not able to run lab commands. 

      Giving error: Error: Failed to installing course 'rhoo38l' (required for lab 'lvm-create'):Cannot reach https://pypi.apps.tools-na.prod.nextcle.com/repository/labs/simple

      Steps to reproduce:

      1. Start a RH134 lab environment in APAC or EMEA region
      2. Run any lab command

      Workaround:

      Platform team suggested to do a stop-start. Not sure if this can work

      Expected result:

      Labs can be started

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              rht-rallred Richard Allred
              rh-ee-jingyuwa Jingyu Wang
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                Created:
                Updated:
                Resolved: