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Story
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Resolution: Unresolved
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Undefined
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None
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None
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False
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False
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Definition of Done for Phase 3:
- Hybrid SRE “Complete”.
- Team is responding to PD incidents/managing toil as primary, and also working on service maturity as part of their day to day development practices.
- Team is capable of onboarding new team members to the PagerDuty rotation and self-managing their production access.
1.
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Process design completed and implementation begins to improve tracked service metrics (4 DORA metrics & Signal to Noise Ratio). |
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New | 
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Unassigned |
2.
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Service Maturity: Disaster Planning Office Hours session (1 Day) |
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New |
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Unassigned |
3.
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Train team on observability, and what to do with it (1 Day) |
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New |
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Unassigned |
4.
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Additional SLO reading |
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New |
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Unassigned |
5.
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review critical alerts |
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In Progress |
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Bill Dettelback |
6.
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determine whether could have "bifurcated" approach to alerting |
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New |
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Unassigned |