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  1. OpenShift Hosted Control Plane
  2. HOSTEDCP-1268

Staging: HC stuck at installing

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      Summary of the issue:

      Out of 39 HCs, 3 of them are stuck at installing for > 60 min.

      MC - hs-mc-j9ehrq7mg
      Sector - perf2
      Region - us-east-2 

      On MC,

      # oc get hc -A | grep -i waiting
      ocm-staging-27832v1o1gqi63052t2im86s91r7dc94   perf-test-0010                                                   Partial     False       False         Waiting for hosted control plane to be healthy
      ocm-staging-278334ob926h21ev9v389bbd920kihor   perf-test-0022                                                   Partial     False       False         Waiting for hosted control plane kubeconfig to be created
      ocm-staging-278338g6ft2iuo0cdhq8ccmkkskjei16   perf-test-0013                                                   Partial     False       False         Waiting for hosted control plane to be healthy
      

      Listing HCP for those, but 2 are missing

      # oc get hcp -A --no-headers | grep 0010
      # oc get hcp -A --no-headers | grep 0013
      # oc get hcp -A --no-headers | grep 0022
      ocm-staging-278334ob926h21ev9v389bbd920kihor-perf-test-0022   perf-test-0022   42m
      

      What triage steps have been taken so far?:

      uninstalled all the HCPs from the above MC. The plan was for us then to clean up all the security group rules left behind bc of https://issues.redhat.com/browse/OCPBUGS-20161.
      However, could not carry out the clean-up because of a lack of IAM permissions: See Screenshot 2023-11-01 at 2.30.15 PM.png

      What logs have been reviewed (attach them?):

       

      What is the Namespace/Pod?:

       

      How frequently reproducible?

       

      Steps to Reproduce:
      1.
      2.
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      Actual results:

      Expected results:

      Additional info:

       

      Original case: https://issues.redhat.com/browse/OHSS-28199
      Relevant thread: https://redhat-internal.slack.com/archives/C04EUL1DRHC/p1698865159497229

            Unassigned Unassigned
            luis.falcon Luis Falcon
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              Created:
              Updated:
              Resolved: