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Story
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Resolution: Won't Do
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Major
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None
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None
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None
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8
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False
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None
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False
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Story (Required)
]As a support engineer trying to diagnose a field issue I want to be able request the customer to retrieve assets enable debugging the problem by simple clicking on buttons or running a script.
The goal of this story is to add the container created in GITOPS-2439 to CPaaS build.
Background (Required)
Currently, we have to instruct customer/field engineer to gather diagnosis information. It is often too late to capture the critical information needed. Some simple steps or scripts will reduce the time to successfully gather the assets and eliminate human errors and delays.
Out of scope
<Defines what is not included in this story>
Approach (Required)
Follow the CPaaS productization process to onboard a new container.
Dependencies
Acceptance Criteria (Mandatory)
Dependencies identified
Blockers noted and expected delivery timelines set
Design is implementable
Acceptance criteria agreed upon
Story estimated
Legend
Unknown
Verified
Unsatisfied
Done Checklist
- Code is completed, reviewed, documented and checked in
- Unit and integration test automation have been delivered and running cleanly in continuous integration/staging/canary environment
- Continuous Delivery pipeline(s) is able to proceed with new code included
- Customer facing documentation, API docs etc. are produced/updated, reviewed and published
- Acceptance criteria are met
- depends on
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GITOPS-2439 Write and publish a must gather component
- Closed
- is depended on by
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GITOPS-2441 Document how to use the must-gather for both, CEE and our customers
- Closed