Story (Required)

As a support engineer trying to diagnose a field issue I want to be able request the customer to retrieve assets enable debugging the problem by simple clicking on buttons or running a script.

The goal of this story is to create a container image in the GitOps Operator that the customer/field engineer can remote shell in to execute the script or commands to retrieve the assets defined in GITOPS-2438

Background (Required)

Currently, we have to instruct customer/field engineer to gather diagnosis information. It is often too late to capture the critical information needed. Some simple steps or scripts will reduce the time to successfully gather the assets and eliminate human errors and delays.

Out of scope

Getting this image in CPaaS build

Approach (Required)

Create a simple, lightweight container image that contains scripts to grab and download diagnostics assets.  Customers can run remote shell command to execute scripts to download the assets. Take the same approach as the istio-must-gather container.

Dependencies

1. GITOPS-2438

Acceptance Criteria (Mandatory)

• A container image in GitOps Operator that includes scripts to grab and download diagnostics assets. 
• Support this  command:
  • oc adm must-gather --image=quay.io/redhat-developer/gitops-must-gather:0.12.0

INVEST Checklist

Dependencies identified

Blockers noted and expected delivery timelines set

Design is implementable

Acceptance criteria agreed upon

Story estimated

Legend

Unknown

Verified

Unsatisfied

Done Checklist

• Code is completed, reviewed, documented and checked in
• Unit and integration test automation have been delivered and running cleanly in continuous integration/staging/canary environment
• Continuous Delivery pipeline(s) is able to proceed with new code included
• Customer facing documentation, API docs etc. are produced/updated, reviewed and published
• Acceptance criteria are met