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  1. Red Hat OpenShift Dev Spaces (formerly CodeReady Workspaces)
  2. CRW-3030

[KI] for CRW-2910: The Welcome tab is empty after Theia loading

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      • Consume a factory 2.x version and wait for Theia to load and open the welcome tab
        Expected result: The Welcome tab should open with Redhat Openshift Devspaces 3.0 info and links to settings, new, open, etc.
        Actual result: The tab is empty
      Show
      Consume a factory 2.x version and wait for Theia to load and open the welcome tab Expected result : The Welcome tab should open with Redhat Openshift Devspaces 3.0 info and links to settings, new, open, etc. Actual result: The tab is empty
    • Workaround Exists
    • Hide

      If there is HTTPS connection to OCP using self-signed TLS certificate, you need to import certificate into your browser.

      Show
      If there is HTTPS connection to OCP using self-signed TLS certificate, you need to import certificate into your browser.
    • Hide
      = Blank *Welcome To Your Workspace* page in Che-Theia workspaces

      Currently, the *Welcome To Your Workspace* page in Che-Theia workspaces might appear blank when the workspace loads. This is caused by a missing self-signed TLS certificate in the browser.

      .Workaround

      * If you use self-signed TLS certificates to connect over HTTPS to an OpenShift cluster running {prod-short}, import those certificates into your browser.
      Show
      = Blank *Welcome To Your Workspace* page in Che-Theia workspaces Currently, the *Welcome To Your Workspace* page in Che-Theia workspaces might appear blank when the workspace loads. This is caused by a missing self-signed TLS certificate in the browser. .Workaround * If you use self-signed TLS certificates to connect over HTTPS to an OpenShift cluster running {prod-short}, import those certificates into your browser.
    • Documented as Known Issue

    Description

      To be resolved by the technical writers' team as a docs issue: https://issues.redhat.com/browse/RHDEVDOCS-4123

      When the docs are updated, please close this KI issue.

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          Bug - A problem which impairs or prevents the functions of the product. CRW-2910 The Welcome tab is empty after Theia loading

          • Critical - To be worked on immediately following BLOCKER issues.
          • Closed
          is documented by

          Bug - A problem which impairs or prevents the functions of the product. RHDEVDOCS-4123 Warn users about the need to import TLS certs into browser

          • Critical - To be worked on immediately following BLOCKER issues.
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. CRW-3183 Empty page when start workspace using VS code editor on OCP with self-signed TLS certificate, which is not imported into the browser

          • Critical - To be worked on immediately following BLOCKER issues.
          • Open
          is related to

          Bug - A problem which impairs or prevents the functions of the product. CRW-2479 Welcome page "Red Hat CodeReady Workspaces" is empty when workspace starts

          • Critical - To be worked on immediately following BLOCKER issues.
          • Closed

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              rhn-support-mleonov Max Leonov
              rhn-support-mleonov Max Leonov
              Max Leonov Max Leonov
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                Created:
                Updated: