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  1. Red Hat 3scale API Management
  2. THREESCALE-9699

Error message not visible when attempting to create a developer account for existing email

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Major Major
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    • SaaS, 2.13.2 GA
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      1. Under Audience, create an account eg: foo@example.com
      2. From an existing developer account send a new user invitation to foo@example.com
      3. When the invitation is received , click the rh-sso button to authenticate, it displays the red banner with the blank page under invitation
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      Under Audience, create an account eg: foo@example.com From an existing developer account send a new user invitation to foo@example.com When the invitation is received , click the rh-sso button to authenticate, it displays the red banner with the blank page under invitation

      When attempting to create an account through the developer portal (signup or accept invitation) with an email address already connected to an account for an RH-SSO integration, a red error bar is shown but no error text is visible - See Error (1).png

      This should display a visible error message to the user - presumably this one:

      duplicated_user_buyer_side: "For activating your account please contact support."

        1. Error (1).png
          Error (1).png
          20 kB
        2. Captura de pantalla 2024-10-01 a las 10.32.38.png
          Captura de pantalla 2024-10-01 a las 10.32.38.png
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        3. Captura de pantalla 2024-10-01 a las 10.34.44.png
          Captura de pantalla 2024-10-01 a las 10.34.44.png
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        4. Screenshot 2024-10-11 at 09.04.01.png
          Screenshot 2024-10-11 at 09.04.01.png
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              Unassigned Unassigned
              rhn-support-ahobson Aimi Hobson
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                Created:
                Updated:
                Resolved: