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  1. Red Hat 3scale API Management
  2. THREESCALE-944

[Billing] Not able to add card details to Ogone (Ingenico) Payment Gateway

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Critical Critical
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    • 2.2 CR2
    • System
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      1. Integrate with Ogone
      2. Add billing address in the developer portal
      3. Try to add card
      4. Get error that REC1 (Alias manager) is not available for your account

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      1. Integrate with Ogone 2. Add billing address in the developer portal 3. Try to add card 4. Get error that REC1 (Alias manager) is not available for your account

      It is not possible to add developer card to Ogone (Ingenico) payment gateway so the integration is not working.

      For our test account it returns the error:

      http://ingenico.support.netresearch.de/support/solutions/articles/12000024660-what-does-the-error-rec1-not-included-in-your-account-mean-

      This needs more investigation.

      Issue has been reproduced by rhn-support-avilatus and she might provide more information.

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          Guilherme Cassolato
        2. Screen Shot 2018-05-24 at 12.45.00 PM.png
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        3. Screen Shot 2018-05-24 at 12.44.40 PM.png
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        4. Screen Shot 2018-05-24 at 12.44.21 PM.png
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          Guilherme Cassolato
        5. Screen Shot 2018-05-24 at 12.44.16 PM.png
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          Guilherme Cassolato

            Unassigned Unassigned
            pstanko@redhat.com Peter Stanko (Inactive)
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              Created:
              Updated:
              Resolved: