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Blocked:
False
Ready:
False
3Scale PT Tested upstream:
Not Started
3scale PT Docs:
Not Started
3scale PT Product Specs:
Not Started
3scale PT Product Update Ready:
Not Started
3scale PT Released In Saas:
Not Started
3scale PT Verified Product:
Not Started
Workaround Description:
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Use the Account update API endpoint on the Account Management API and pass the state parameter with either the value suspended/approved.

curl -v -X PUT "https://{ACCOUNT|TENANT_NAME}-admin.3scale.net/admin/api/accounts/{ACCOUNT_ID}.xml" -d 'access_token={ACCESS_TOKEN}&state={SUSPENDED/APPROVED}'
Show
Use the Account update API endpoint on the Account Management API and pass the state parameter with either the value suspended/approved . curl -v -X PUT "https: //{ACCOUNT|TENANT_NAME}-admin.3scale.net/admin/api/accounts/{ACCOUNT_ID}.xml" -d 'access_token={ACCESS_TOKEN}&state={SUSPENDED/APPROVED}'
Steps to Reproduce:
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Login to the admin-portal

Visit Audience -> Accounts -> Listing

Select an approved account from the list

Click on Suspend account button and press OK in the alert

Throws and error alert "Cannot suspend developer account"
Show
Login to the admin-portal Visit Audience -> Accounts -> Listing Select an approved account from the list Click on Suspend account button and press OK in the alert Throws and error alert "Cannot suspend developer account"

Admin users can not suspend buyer accounts.
I have replicated the issue in both SaaS and on-prem 2.11

is related to

THREESCALE-7419 Account can't be unsuspended

links to