When adding credit card information for the Braintree payment gateway integration in the Developer portal. I managed to suspend my Account by failing OTP auth ten times (this is correct behavior):
<account>
<id>175</id>
<created_at>2021-08-09T08:50:12Z</created_at>
<updated_at>2021-08-09T08:56:26Z</updated_at>
<state>suspended</state>
<org_name>jsmolar-1</org_name>
<extra_fields></extra_fields>
<credit_card_stored>false</credit_card_stored>
...
Currently, I am not able to find a way how to unsuspend this account or to find any information about the reason why it was suspended.
Please see this comment
- relates to
-
THREESCALE-8248 Buyer accounts can not be suspended in the admin-portal
- Defined