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  1. Red Hat 3scale API Management
  2. THREESCALE-10553

Usage alerts are sent to suspended users (Buyer).

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    • Bug
    • Resolution: Unresolved
    • Major
    • None
    • SaaS
    • System
    • None
    • False
    • None
    • False
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      1. As a admin user, add an account, ie Mark, under Audience -> Accounts -> Listing -> Add an account
      2. Create a Product i.e. Test API, an application plan. Set a limit of 2 requests per minute.
      3. Create an application with account Mark and application plan in step 2
      4. Go to Applications -> Settings -> Usage Rules and enable all alerts from 50% to 100%, see screenshot Alerts.png. 
      5. Suspense account Mark by using workaround in https://issues.redhat.com/browse/THREESCALE-8248
      6. Suspense user under Mark account. Audience -> Accounts -> Listing -> Mark -> User.
      7. Promote the change Integration -> Configuration
      8. Make a request to Test API until hit the limit.
      9. Observe that notifications are still received on the mail box of the Temp Mail account of User Mark

       

      An example email:

       

      Dear mark,
      
      Your application 111 is above 50% limit utilization of Hits per minute: 1/2.
      Monitor your application usage at https://<xxx>.3scale.net/buyer/stats.
      Red Hat
      

       

      Show
      As a admin user, add an account, ie Mark, under Audience -> Accounts -> Listing -> Add an account Create a Product i.e. Test API, an application plan. Set a limit of 2 requests per minute. Create an application with account Mark and application plan in step 2 Go to Applications -> Settings -> Usage Rules and enable all alerts from 50% to 100%, see screenshot Alerts.png.  Suspense account Mark by using workaround in https://issues.redhat.com/browse/THREESCALE-8248 Suspense user under Mark account. Audience -> Accounts -> Listing -> Mark -> User. Promote the change Integration -> Configuration Make a request to Test API until hit the limit. Observe that notifications are still received on the mail box of the Temp Mail account of User Mark   An example email:   Dear mark, Your application 111 is above 50% limit utilization of Hits per minute: 1/2. Monitor your application usage at https: //<xxx>.3scale.net/buyer/stats. Red Hat  

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            rhn-support-atra An Tran
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              Created:
              Updated: