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  1. Satellite
  2. SAT-35949

Capsules: Inconsistency Between Displayed and Assigned Locations/Organizations in the Satellite Web UI

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    • sat-endeavour
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      Description of problem:

      The customer reported a discrepancy between the displayed and actual locations and organizations for several capsules on the Satellite Web UI.

      On PATH : Satellite Web UI --> Infrastructure --> Capsule

      Actual behavior:

      A mismatch between the displayed and actual locations and organizations for several Capsules has been observed in the Satellite Web UI at the following paths:

      Path 1: Satellite Web UI → Infrastructure → Capsules → Location and Organization

      Path 2: Satellite Web UI → Infrastructure → Capsules → [Respective Capsule] → Edit → Location and Organization

      Tested :

      • The option below was tested and initially provided partial relief, but ultimately did not resolve the issue.

      Satellite Web UI → Administer → Locations → Mismatches Reports → "Fix All Mismatch"

      Expected behavior:

      The locations and organizations shown in both views should accurately represent the actual assigned values.

      Path 1: Satellite Web UI → Infrastructure → Capsules → Location and Organization

      Path 2: Satellite Web UI → Infrastructure → Capsules → [Respective Capsule] → Edit → Location and Organization

      Business Impact / Additional info:

       The issue impacts the reliability of capsule assignment, causing confusion and wasting time in understanding and investigating the content and organization availability.

              Unassigned Unassigned
              rhn-support-bgajjava Bharti Gajjavarapu
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                Created:
                Updated: