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  1. Satellite
  2. SAT-29974

[Bug] - Unable to register cloud VMs with Red Hat Satellite server v6.16.

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    • candlepin-4.4.20-1,rubygem-katello-4.14.0.5-1
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      Description of problem:

      When registering VMs hosted in the cloud  (eg. AWS) with Red Hat Satellite 6.16, the registration fails with the below error:

      Error: Runtime Error cloudOfferingIds contains null element at org.candlepin.model.ConsumerCloudData.setCloudOfferingIds:331 (HTTP error code 500: Internal Server Error)

      How reproducible:

      100%

      Is this issue a regression from an earlier version:

      YES

      Steps to Reproduce:

      1. Deploy Satellite 6.16 or upgrade from Satellite 6.15 to 6.16.

      2. Try to register a VM hosted in the cloud environment.

      3. The registration fails with a candlepin error.

      Actual behavior:
      VMs hosted in the cloud environment are not getting registered with Satellite 6.16.

      Error: Runtime Error cloudOfferingIds contains null element at org.candlepin.model.ConsumerCloudData.setCloudOfferingIds:331 (HTTP error code 500: Internal Server Error)

      1. rpm -qa | grep -i candlepin
        candlepin-4.4.18-1.el9sat.noarch 
        candlepin-selinux-4.4.18-1.el9sat.noarch

      Expected behavior:
      The VMs hosted in the cloud environment should be registered successfully with the Satellite server without any issues.

      Business Impact / Additional info:

      Registration process impacted. Patching is delayed.

       

              Unassigned Unassigned
              rhn-support-dhjoshi Dhaval Joshi
              Gaurav Talreja Gaurav Talreja
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                Created:
                Updated:
                Resolved: