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  1. Satellite
  2. SAT-29891

E-mails not delivered out of the box

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      Description of problem:

      On a freshly installed Satellite, e-mails don't get delivered out of the box. The default is to use sendmail/postfix but the postfix service isn't enabled and running.

      We have this documentation about different mail configurations but it doesn't mention the defaults don't work out of the box: https://docs.theforeman.org/nightly/Installing_Server/index-satellite.html#Configuring_Server_for_Outgoing_Emails_satellite

      We also have this related bug fix of which shows how to debug the issue but doesn't prevent it from occuring in the first place: https://issues.redhat.com/browse/SAT-27822

      I think the service should be enabled by default. If not, it should be documented in the installation guide as part of setup.

      How reproducible:

      Deterministic

      Is this issue a regression from an earlier version:

      Probably no but not tested

      Steps to Reproduce:

      1. Have a freshly installed Satellite

      2. Trigger anything that should send a mail, e.g. Administer -> Users -> <user> -> Email Preferences -> Test email

      3. 

      # mailq
      postqueue: warning: Mail system is down -- accessing queue directly 

      Actual behavior: postfix stopped, mail not delivered

      Expected behavior: postfix running by default or its setup documented in installation guide

              Unassigned Unassigned
              lhellebr@redhat.com Lukas Hellebrandt
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                Created:
                Updated: