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Bug
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Resolution: Unresolved
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Normal
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None
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None
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Endeavour
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5
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False
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Low
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Sat_docs_4_2025
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sat-endeavour
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None
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None
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None
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None
Description of problem:
On a freshly installed Satellite, e-mails don't get delivered out of the box. The default is to use sendmail/postfix but the postfix service isn't enabled and running.
We have this documentation about different mail configurations but it doesn't mention the defaults don't work out of the box: https://docs.theforeman.org/nightly/Installing_Server/index-satellite.html#Configuring_Server_for_Outgoing_Emails_satellite
We also have this related bug fix of which shows how to debug the issue but doesn't prevent it from occuring in the first place: https://issues.redhat.com/browse/SAT-27822
I think the service should be enabled by default. If not, it should be documented in the installation guide as part of setup.
How reproducible:
Deterministic
Is this issue a regression from an earlier version:
Probably no but not tested
Steps to Reproduce:
1. Have a freshly installed Satellite
2. Trigger anything that should send a mail, e.g. Administer -> Users -> <user> -> Email Preferences -> Test email
3.
# mailq postqueue: warning: Mail system is down -- accessing queue directly
Actual behavior: postfix stopped, mail not delivered
Expected behavior: postfix running by default or its setup documented in installation guide