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Bug
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Resolution: Unresolved
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Undefined
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None
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None
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Description of problem:
Support online backup for production workloads has been implemented in Satellite 6.16 (https://issues.redhat.com/browse/SAT-25667) but satellite 6.16 documentation still warns the users that online backup is only for debugging and offline backups should be used for production workloads.
How reproducible:
Every time a user access the online backup documentation:
https://docs.redhat.com/en/documentation/red_hat_satellite/6.16/html/administering_red_hat_satellite/backing-up-satellite-server-and-capsule_admin#Performing_an_Online_Backup_admin
Is this issue a regression from an earlier version:
No
Steps to Reproduce:
2.
3.
Actual behavior:
Documentation is misleading (online backup for production workloads is supported in version 6.16):
10.6. Performing an online backup
Perform an online backup only for debugging purposes.
Risks associated with online backups
When performing an online backup, if there are procedures affecting the Pulp database, the Pulp part of the backup procedure repeats until it is no longer being altered. Because the backup of the Pulp database is the most time consuming part of backing up Satellite, if you make a change that alters the Pulp database during this time, the backup procedure keeps restarting.
For production environments, use the offline method. For more information, see Section 10.2, “Performing a full backup of Satellite Server or Capsule Server”. If you want to use the online backup method in production, proceed with caution and ensure that no modifications occur during the backup.
Expected behavior:
Documentation should state that online backup are supported for production workloads. Recommendations should be updated in the documentation.
Business Impact / Additional info:
Customer postponed the update of satellite because they need to be able to backup the satellite systems in production while keeping the services available. They were using snapshot backup which are now deprecated.