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Bug
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Resolution: Unresolved
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Minor
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None
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6.14.1, 6.16.0
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2
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False
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False
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CLOSED
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500
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Phoenix - Subscriptions
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Sprint 143, Sprint 144, Sprint 145
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Moderate
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QE Confirmed, Customer Reported
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To Do
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No
Satellite 6.14.1-1
When running manual 'sync recommendations' task the task will run through all Orgs as part of the same step(s), particularly on InsightsCloud::Async::InsightsFullSync. If there are three orgs and one has an invalid manifest the entire task will seem to stall and finally report back in an error result with reason '401 unauthorized'. This is true, but only for one Org, the other Orgs sync without issues and their recommendations are updated. The user would just note this as a completed failed task, however.
To reproduce;
- create Satellite w/ 3 orgs
- invalidate manifest of one of the orgs
- run Configure > Insights > sync recommendations