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  1. Satellite
  2. SAT-20778

Customer facing error when running the command "hammer --no-headers erratum list --errata-restrict-applicable 1 --organization-id 1"

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    • Sprint 123, Sprint 124, Sprint 125, Sprint 126, Sprint 127, Sprint 128
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      Description of problem:
      Error on Satellite via hammer when running the command below

      hammer -d --no-headers erratum list --errata-restrict-applicable 1 --organization-id 1

      Version-Release number of selected component (if applicable):
      6.13.z

      How reproducible:
      100% with the customer reproducer

      Steps to Reproduce:
      1. Install/Restore satellite
      2. Execute the command
      3.

      Actual results:
      There is an issue as presented below

      [ERROR 2023-10-13T00:54:08 API] 502 Bad Gateway
      [DEBUG 2023-10-13T00:54:08 API] "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\n<html><head>\n<title>502 Proxy Error</title>\n</head><body>\n<h1>Proxy Error</h1>\n<p>The proxy server received an invalid\r\nresponse from an upstream server.<br />\r\nThe proxy server could not handle the request <em><a href=\"/katello/api/errata\">GET /katello/api/errata</a></em>.<p>\nReason: <strong>Error reading from remote server</strong></p></p>\n</body></html>\n"
      [DEBUG 2023-10-13T00:54:08 Exception] Using exception handler HammerCLIKatello::ExceptionHandler#handle_general_exception
      [ERROR 2023-10-13T00:54:08 Exception] Error: 502 Bad Gateway
      Error: 502 Bad Gateway
      [ERROR 2023-10-13T00:54:08 Exception]

      RestClient::BadGateway (502 Bad Gateway):
      /opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/abstract_response.rb:223:in `exception_with_response'
      /opt/theforeman/tfm/root/usr/share/gems/gems/rest-client-2.0.2/lib/restclient/abstract_response.rb:103:in `return!'
      /opt/theforeman/tfm/root/usr/share/gems/gems/apipie-bindings-0.4.0/lib/apipie_bindings/api.rb:353:in `block in rest_client_call_block'

      and on httpd logs

      [Fri Oct 13 00:54:08.298157 2023] [proxy_http:error] [pid 127044] (20014)Internal error: [client 10.8.29.218:51648] AH01102: error reading status line from remote server httpd-UDS:0
      [Fri Oct 13 00:54:08.298467 2023] [proxy:error] [pid 127044] [client 10.8.29.218:51648] AH00898: Error reading from remote server returned by /katello/api/errata

      Expected results:
      The complete report

      Additional info:

              iballou@redhat.com Ian Ballou
              jira-bugzilla-migration RH Bugzilla Integration
              Vijaykumar Sawant Vijaykumar Sawant
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