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  1. Satellite
  2. SAT-19129

'The service-level command is not supported by the server.' when list available service-level with Credentials on a unregistered RHEL9.0

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      Description of problem:
      'The service-level command is not supported by the server.' when list available service-level with Credentials on a unregistered RHEL9.0

      Version-Release number of selected component (if applicable):
      candlepin-4.0.5-1.el7sat.noarch
      subscription-manager: 1.29.15-1.el9

      How reproducible:
      always

      Steps to Reproduce:
      1. List available service-level by 'subscription-manager syspurpose' on a unregistered RHEL9.0:

      [root@kvm-07-guest01 ~]# subscription-manager identity
      This system is not yet registered. Try 'subscription-manager register --help' for more information.

      [root@kvm-07-guest01 ~]# subscription-manager syspurpose service-level --list --username=admin --password=admin --org=Default_Organization
      Error: The service-level command is not supported by the server.

      2. Check rhsm.log:
      [root@kvm-07-guest01 ~]# tail -f /var/log/rhsm/rhsm.log
      2021-07-01 02:41:22,572 [ERROR] subscription-manager:13434:MainThread @connection.py:827 - Response: 404
      2021-07-01 02:41:22,573 [ERROR] subscription-manager:13434:MainThread @connection.py:828 - JSON parsing error: Expecting ':' delimiter: line 1 column 11 (char 10)

      Actual results:

      As step 1, error happened when list available service-level from Sat6.10.

      Expected results:
      the service-level values should be listed.

      Additional info:

            jira-bugzilla-migration RH Bugzilla Integration
            qianzhan@redhat.com Qianqian Zhang
            RH Bugzilla Integration RH Bugzilla Integration
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              Created:
              Updated: