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  1. Satellite
  2. SAT-19023

[Bug] : Host Registration hangs for 5 minutes then fails

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    • Icon: Bug Bug
    • Resolution: Won't Do
    • Icon: Major Major
    • None
    • 6.13.1
    • Hosts
    • 0
    • False
    • Important
    • Sprint 119, Sprint 120, Sprint 121, Sprint 122, Sprint 123, Sprint 124, Sprint 125, Sprint 126, Sprint 127, Sprint 128, Sprint 129, Sprint 130
    • sat-proton
    • None
    • None
    • None
    • None

      Description of problem:

      Host provisioned in Azure through Satellite, then registration fails after hanging for 5 minutes

      Version-Release number of selected component (if applicable):

      Satellite 6.13.1 but it's possible previous versions of Satellite are also affected

      How reproducible:

      Customer can reproduce the issue on demand

      Steps to Reproduce:
      1. Provision from Satellite
      2. Registration Fails
      3. Delete the host from Satellite
      4. Re-register > Successful.

      1. Provision from Azure Portal > Register via workflow > Host is not present initially in Satellite > Successful

      Actual results:

      See above

      Expected results:

      See above

      Additional info:

      For some reason, the registration request got hang for 5 minutes many times, for example:

      6256:2023-07-13T09:12:13 [D|tax|c773fda3] Current organization set to RIO TINTO
      6413:2023-07-13T09:17:53 [I|app|c773fda3] ForemanWebhooks::EventSubscriber: host_updated.event.foreman event received

      6434:2023-07-13T09:17:53 [I|app|c773fda3] ForemanWebhooks::EventSubscriber: host_updated.event.foreman event received
      8214:2023-07-13T09:23:12 [I|app|c773fda3] ForemanWebhooks::EventSubscriber: host_updated.event.foreman event received

      8222:2023-07-13T09:23:12 [I|aud|c773fda3] Katello::Host::SubscriptionFacet (126) update event on uuid 788a15ea-14c3-4729-85b7-962cc4c8eea4, c30ae099-0e89-493d-9aa2-281d0a3b6d51
      8372:2023-07-13T09:29:16 [I|app|c773fda3] ForemanWebhooks::EventSubscriber: host_updated.event.foreman event received

      we need help to understand what could cause this. Further more, this only happens on the hosts built in Satellite.

      Please refer to case 03521529 for more details

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                Created:
                Updated:
                Resolved: