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  1. Satellite
  2. SAT-18865

Traceback in production.log while trying to remediate issue from c.r.c when inventory status on satellite is not synced.

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      Description of problem:
      Traceback in production.log while trying to remediate issue from c.r.c when inventory status on satellite is not synced.

      Version-Release number of selected component (if applicable):

      • Satellite 6.11.0 snap 25
      • rubygem-foreman_rh_cloud-5.0.39-1.el8sat.noarch

      How reproducible:

      • Tried once

      Steps to Reproduce:
      1. Configure RHC on Satellite (Go to Configure > Inventory upload > Click on "Configure Cloud Connector" button.)
      2. Register Host with satellite and Insights.
      3. Try to remediate Insights issue from c.r.c
      4. Check /var/log/foreman/production.log on Satellite.

      Actual results:

      • Traceback with following message.
        2022-06-16T08:02:20 [W|app|5b7270f6] Some hosts were not found/ignored.
        Looked for: ["1c9ddase4-2764-439a-bc54-b390dasb73f1",
        "c8dsa2809-bc9a-46be-90f0-91385das6d5bb"], found ids: []

      Expected results:

      • No traceback in production.log
      • Proper error message shown either on c.r.c or Satellite.

      Additional info:

      • This happens when the inventory status on satellite is not synced.
        (Go to Configure > Inventory upload > Click on "Sync Inventory status".)

              jira-bugzilla-migration RH Bugzilla Integration
              jpathani Jagjit Pathania (Inactive)
              RH Bugzilla Integration RH Bugzilla Integration
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                Created:
                Updated: