Uploaded image for project: 'Satellite'
  1. Satellite
  2. SAT-17697

Satellite 6.11 fails to install with error change from 'notrun' to ['0'] failed: 'pulpcore-manager migrate --noinput' returned instead of one of [0]

XMLWordPrintable

    • 0
    • False
    • Hide

      None

      Show
      None
    • False
    • CLOSED
    • 3,450
    • Platform
    • Important

      Description of problem:

      When the customer attempts to configure Satellite 6.11 on either RHEL 8 or on RHEL 7 (though they would prefer to use RHEL 8) on VMware Nutanix hypervisors, pulpcore-manager returns null instead of zero. Here's the error:

      2022-09-09 16:16:24 [NOTICE] [configure] 1500 configuration steps out of 1630 steps complete.
      2022-09-09 16:16:28 [ERROR ] [configure] 'pulpcore-manager migrate --noinput' returned instead of one of [0]
      2022-09-09 16:16:28 [ERROR ] [configure] /Stage[main]/Pulpcore::Database/Pulpcore::Admin[migrate --noinput]/Exec[pulpcore-manager migrate --noinput]/returns: change from 'notrun' to ['0'] failed: 'pulpcore-manager migrate --noinput' returned instead of one of [0]

      Version-Release number of selected component (if applicable):

      • satellite 6.11
      • pulp3

      How reproducible:

      • it consistently fails in the customer's environment
      • it consistently succeeds in red hat's virtual environments

      Steps to Reproduce:
      1. install RHEL 8 from ISO file downloaded from RH website
      2. install satellite 6.11 using our install documentation
      3. run this command to configure (i've used dummy values here):

      1. satellite-installer --scenario satellite --foreman-initial-organization "MYORG" --foreman-initial-location "MYLOCATION" --foreman-initial-admin-username admin --foreman-initial-admin-password admin -v

      Actual results:

      the satellite-installer tool fails to configure satellite

      Expected results:

      the satellite-installer tool should successfully configure satellite

      Additional info:

      • the satellite server has plenty of memory, CPUs and storage
      • the customer reports that this succeeds on their VMware vsan-based hypervisors; it only fails on their Nutanix hypervisors
      • the customer also tried this on RHEL 7 and had the same results
      • the customer tried a less-busy hypervisor and had the same results
      • the customer turned off firewalld and selinux and had the same results
      • FIPS isn't enabled

            jira-bugzilla-migration RH Bugzilla Integration
            jira-bugzilla-migration RH Bugzilla Integration
            RH Bugzilla Integration RH Bugzilla Integration
            Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

              Created:
              Updated: