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Feature Request
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Resolution: Unresolved
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Major
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None
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6.12.0
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False
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False
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NEW
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2,325
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Phoenix - Subscriptions
Description of problem:
Loss of Insight functionality since upgrading Satellite from 6.9 up to 6.12.
In Sat 6.9 and earlier in the Insights view, knowing it was only Advisor, the customer saw a ton of value. Within Satellite they were able to see risks, identify what the fixes are, and deploy the fixes.
Today in 6.11/6.12 the customer see the (sometimes generic) names of issues. To see any information they click a link that takes them to console.redhat.com.
In that view they can see all the systems - a lot of information they are not supposed to be able to see. Sometimes they can't even see the systems or the article, and they just get a 404 error.
The view is also less useful within Console. It requires a bunch of clicks to get to what used to be in product for them.
Version-Release number of selected component (if applicable):
Satellite 6.12
How reproducible:
100% of the time
Steps to Reproduce:
See the snapshot in the attachment showing at the top the insights view from Satellite 6.9 and at the bottom: insights view in Satellite 6.12.
This only lets the customer see the issue in Insights or send them to a KB - both of which are frequently broken.
Additional info: