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  1. Satellite
  2. SAT-16971

[RFE] Add recommendation's detailed information to Recommendations page in Satellite

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    • Icon: Feature Request Feature Request
    • Resolution: Unresolved
    • Icon: Major Major
    • None
    • 6.12.0
    • RH Cloud

      Description of problem:

      Loss of Insight functionality since upgrading Satellite from 6.9 up to 6.12.

      In Sat 6.9 and earlier in the Insights view, knowing it was only Advisor, the customer saw a ton of value. Within Satellite they were able to see risks, identify what the fixes are, and deploy the fixes.

      Today in 6.11/6.12 the customer see the (sometimes generic) names of issues. To see any information they click a link that takes them to console.redhat.com.
      In that view they can see all the systems - a lot of information they are not supposed to be able to see. Sometimes they can't even see the systems or the article, and they just get a 404 error.

      The view is also less useful within Console. It requires a bunch of clicks to get to what used to be in product for them.

      Version-Release number of selected component (if applicable):
      Satellite 6.12

      How reproducible:

      100% of the time

      Steps to Reproduce:
      See the snapshot in the attachment showing at the top the insights view from Satellite 6.9 and at the bottom: insights view in Satellite 6.12.

      This only lets the customer see the issue in Insights or send them to a KB - both of which are frequently broken.

      Additional info:

            rhn-engineering-sshtein Shimon Shtein
            rhn-support-dleroux Daniel Leroux
            RH Bugzilla Integration RH Bugzilla Integration
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              Created:
              Updated: