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  1. Red Hat Process Automation Manager
  2. RHPAM-4101

Installation wizard in the Business Automation Operator shows a "500 Internal Error"

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Details

    • Bug
    • Resolution: Done
    • Major
    • 7.12.0.GA
    • 7.11.1.GA
    • Cloud
      • Business Automation Operator 7.11.1-3
      • OCP 4.8 
    • False
    • False
    • CR3
    • ?
    • Hide

      1. Install Business Automation 7.11.1-3 Operator
      2. Go to the installed operator
      3. Click the installer link in the Details section:
           ~~~
           Links
           Installer
           https://console-cr-form-rhpam7111.apps-crc.testing
           ~~~
      4. It opens a new window with "Log in with Openshift"
      5. Click that link
      6. It shows the following error:
          ~~~
          500 Internal Error
          configmap "oauth-serving-cert" not found
          ~~~

      Show
      1. Install Business Automation 7.11.1-3 Operator 2. Go to the installed operator 3. Click the installer link in the Details section:      ~~~      Links      Installer       https://console-cr-form-rhpam7111.apps-crc.testing      ~~~ 4. It opens a new window with "Log in with Openshift" 5. Click that link 6. It shows the following error:     ~~~     500 Internal Error     configmap "oauth-serving-cert" not found     ~~~
    • 2022 Week 02-04 (from Jan 10)

    Description

      After installing the Business Automation 7.11.1-3 Operator and clicking the installer link, it goes to another window where it asks to log in again. But clicking the "Log in with Openshift" link shows:

          ~~~
          500 Internal Error
          configmap "oauth-serving-cert" not found
          ~~~

      I found this solution [1] about AMQ Online with the same error and applied the workaround but it didn't work.

      [1] https://access.redhat.com/solutions/6571491

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          is blocked by

          Bug - A problem that impairs or prevents the functions of the product. KIECLOUD-616 upgrade operator dependencies to ocp 4.8 and latest operator-utils

          • Major - To be worked after higher priority work items are addressed. When the severity is high and the effort to change it is low to moderate, this term is chosen. Issues in this category likely have an existing workaround but implementation or execution may be non-trivial.
          • Closed
          is incorporated by

          Bug - A problem that impairs or prevents the functions of the product. KIECLOUD-616 upgrade operator dependencies to ocp 4.8 and latest operator-utils

          • Major - To be worked after higher priority work items are addressed. When the severity is high and the effort to change it is low to moderate, this term is chosen. Issues in this category likely have an existing workaround but implementation or execution may be non-trivial.
          • Closed
          is related to

          Bug - A problem that impairs or prevents the functions of the product. KIECLOUD-617 Update OCP version on RHsyseng/operator-utils library

          • Major - To be worked after higher priority work items are addressed. When the severity is high and the effort to change it is low to moderate, this term is chosen. Issues in this category likely have an existing workaround but implementation or execution may be non-trivial.
          • Closed

          Activity

            People

              rhn-support-fspolti Filippe Spolti
              rhn-support-omolinab Oscar Molina
              Jakub Schwan Jakub Schwan
              Jakub Schwan Jakub Schwan
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              Dates

                Created:
                Updated:
                Resolved: