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  1. Red Hat Process Automation Manager
  2. RHPAM-2706

Smart router cannot connect to the controller

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Details

    • Bug
    • Resolution: Done
    • Blocker
    • 7.7.0.GA
    • 7.7.0.GA
    • Cloud
    • None

    • OCP 3.11
      template rhpam77-prod.yaml

    • CR1
    • CR1
    • +
    • Hide

      Deploy rhpam77-prod.yaml
      Check Smart router logs => error is repeatedly shown for connecting Smart router to Monitoring console.

      Show
      Deploy rhpam77-prod.yaml Check Smart router logs => error is repeatedly shown for connecting Smart router to Monitoring console.

    Description

      For 7.6 the Smart router deployment on prod template contained KIE_SERVER_CONTROLLER_USER and KIE_SERVER_CONTROLLER_PWD environment variables. These variables are used to connect Smart router to the Monitoring console. However in 7.7 template these environment variables are missing. Therefore Smart router cannot connect to the Monitoring console.

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          is caused by

          Enhancement - An enhancement to or refactoring of existing functionality that is not configurable by an end user (typically a change made by an internal team that affects users) RHPAM-2175 Adding a system account for connecting to Workbench internal REST/API

          • Minor - To be worked after urgent, high, and medium priorities are resolved. This term is chosen when the severity of the issue is low, or the complexity or effort to correct it may be higher, relatively speaking. For low priority issues, known workarounds exist or are not needed due to the trivial effort needed to address the issue.
          • Closed

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            People

              jcarvaja@redhat.com Jose Carvajal Hilario
              ksuta Karel Suta
              Jose Carvajal Hilario Jose Carvajal Hilario
              Jose Carvajal Hilario Jose Carvajal Hilario
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              Dates

                Created:
                Updated:
                Resolved: