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  1. Red Hat Process Automation Manager
  2. RHPAM-2568

business central cannot show process details when configured with multiple kie-servers through smart router.

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      1) Configure RHPAM Business-central with two or more kie-servers instances through smart router.
      2) Both kie-servers are pointing to different DBs.
      3) Start process instances on both kie-server instances, as kie-server using different DBs we can see processes instances with same processInstanceID on both kie-servers.
      4) When we try to open any of these process instance through smart router it throws attached error message.
      5) This happens when same processInstanceID exist on both kie servers. So for example if i have 5 process instances on kie-1 and 4 process instance on kie-2 the process instance 5 from kie-1 can be opened through smart router. But all other instances which has the same process instance ID on both kie-servers will throw the error.

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      1) Configure RHPAM Business-central with two or more kie-servers instances through smart router. 2) Both kie-servers are pointing to different DBs. 3) Start process instances on both kie-server instances, as kie-server using different DBs we can see processes instances with same processInstanceID on both kie-servers. 4) When we try to open any of these process instance through smart router it throws attached error message. 5) This happens when same processInstanceID exist on both kie servers. So for example if i have 5 process instances on kie-1 and 4 process instance on kie-2 the process instance 5 from kie-1 can be opened through smart router. But all other instances which has the same process instance ID on both kie-servers will throw the error.
    • 2020 Week 01-03 (from Dec 30), 2020 Week 04-06 (from Jan 20)

      we have configure rhpam with smartrouter and 2 kie-servers. When on both kie-servers a process was started, the details of a process cannot be shown. The same for tasks. See the error popped up when I try to open a process details in RHPAM console.

        1. exception.txt
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              elguardian@gmail.com Enrique González Martínez (Inactive)
              rhn-support-abhumbe Abhijit Humbe
              Gonzalo Muñoz Fernández Gonzalo Muñoz Fernández
              Gonzalo Muñoz Fernández Gonzalo Muñoz Fernández
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