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  1. Red Hat Insights Engineering
  2. RHINENG-11504

CentOS 7 servers converted from to Red Hat 7.9 using convert2rhel are not showing Compliance result status.

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      Description of Problem

      • We have 3 servers that we converted from CentOS 7 to Red Hat 7 are correctly subscribed to the Red Hat Portal and we can install packages, apply patches.
      • We installed insights-client and we can see all 3 servers on Red Hat Insights.
      • We installed scap packages (yum install scap-security-guide openscap-scanner openscap) and ran "insights-client --compliance" and it appears that worked, but on the compliance profile page, the results are not reported.
      • We got some messages:
      No results reported
      This system is part of 1 policy, but has not returned any results.

      How reproducible

      Always

      Steps to Reproduce

      1. Convert CentOS 7 to RHEL 7.9 using convert2rhel
      2. Register with Insights
      3. Assign compliance policy to the host
      4. Run `insights-client --compliance` command.

      Actual Behavior

      The compliance command finishes successfully but the results are not showing in theĀ 

      Expected Behavior

      The compliance results should be visible for these hosts.

      Business Impact / Additional info

      • We cannot monitor Insigths compliance results for these hosts and apply best practices.
      • We have dozens of Red Hat 7 and 8 and they are working normally; only these 3 that we converted are experiencing this behavior.

            Unassigned Unassigned
            rhn-support-ngupta Nikhil Gupta
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              Created:
              Updated:
              Resolved: