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  1. Red Hat Internal Developer Platform
  2. RHIDP-4687

Updating Channel does not trigger an Operator Update

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      Administrators may encounter problems updating {product-short} across channels. As a workaround, to upgrade across channels:

      * Delete the {product-very-short} Operator subscription. Do not delete the operands.
      * Create a new subscription pointing to the new channel (`fast` or `fast-1.4`), using the latest CSV.
      * When you install the new operator, the existing Backstage objects will be upgraded.

      [NOTE]
      If plugin names or configuration requirements have been changed, you may need to update your application configuration. See link:https://docs.redhat.com/en/documentation/red_hat_developer_hub/1.4/html-single/release_notes/index#feature-rhidp-4853[Plugins with updated scope].
      Show
      Administrators may encounter problems updating {product-short} across channels. As a workaround, to upgrade across channels: * Delete the {product-very-short} Operator subscription. Do not delete the operands. * Create a new subscription pointing to the new channel (`fast` or `fast-1.4`), using the latest CSV. * When you install the new operator, the existing Backstage objects will be upgraded. [NOTE] If plugin names or configuration requirements have been changed, you may need to update your application configuration. See link: https://docs.redhat.com/en/documentation/red_hat_developer_hub/1.4/html-single/release_notes/index#feature-rhidp-4853 [Plugins with updated scope].
    • Bug Fix
    • Done
    • RHDH Install 3265, RHDH Install 3266, RHDH Install 3267, RHDH Install 3268
    • Important

      Description of problem:

      updating the subscription channel from "fast-1.2" to "fast-1.3" is not triggering an update.

      Prerequisites (if any, like setup, operators/versions):

      Tested on OpenShift 4.16

      Update approval is set to "Automatic"

      Steps to Reproduce

      1. Change the subscription channel from "fast-1.2" to "fast-1.3"

      Actual results:

      Nothing happens

      Expected results:

      The Operator should have been updated to version 1.3

      Acceptance Criteria

      Reproducibility (Always/Intermittent/Only Once):

      Build Details:

      Additional info (Such as Logs, Screenshots, etc):

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              fndlovu@redhat.com Fortune Ndlovu
              rhn-support-gdossantos Guilherme Luiz dos Santos Silva
              RHIDP - Install
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                Created:
                Updated:
                Resolved: