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Bug
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Resolution: Cannot Reproduce
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Critical
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None
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rhel-9.8
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None
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None
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None
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subs-client-tools-1
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None
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False
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False
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None
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None
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None
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None
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Unspecified
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Unspecified
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Unspecified
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None
1. When registering RHEL-9.8.0-20251130.0 to insights (already registered against satellite6.17), the registration failed with an upload issue.
2. Packages:
[root@kvm-02-guest07 ~]# rpm -qa | grep insights
insights-core-selinux-3.6.10.1-6.el9.noarch
insights-core-3.6.10.1-6.el9.noarch
insights-client-3.9.1-3.el9.noarch
3. Always reproduce.
4. Reproduce steps:
(1) Register RHEL-9.8.0-20251130.0 against satellite successfully:
[root@kvm-02-guest07 ~]# subscription-manager register --activationkey=xxx --org=Default_Organization
The system has been registered with ID: 603c3090-44cb-4527-b6dd-22685538866e
The registered system name is: kvm-02-guest07.rhts.eng.brq.redhat.com
(2) Try to register insights:
[root@kvm-02-guest07 ~]# insights-client --register
Successfully registered host kvm-02-guest07.rhts.eng.brq.redhat.com
Automatic scheduling for Insights has been enabled.
Starting to collect Insights data for kvm-02-guest07.rhts.eng.brq.redhat.com
WARNING: Skipping file /etc/hosts
Writing RHSM facts to /etc/rhsm/facts/insights-client.facts ...
Uploading Insights data.
Upload attempt 1 of 1 failed! Reason: ('Connection aborted.', timeout('The write operation timed out'))
All attempts to upload have failed!
Please see /var/log/insights-client/insights-client.log for additional information
Upload failed.
5. Additional info:
(1) this bug does not exist on RHEL-10.2-20251130.1:
[root@dell-r640-026 ~]# subscription-manager register --activationkey=xxx --org=Default_Organization
The system has been registered with ID: 21262349-a175-4229-8bd5-017616ce1e6e
The registered system name is: dell-r640-026.dsal.lab.eng.pek2.redhat.com
[root@dell-r640-026 ~]# insights-client --register
Successfully registered host dell-r640-026.dsal.lab.eng.pek2.redhat.com
Automatic scheduling for Insights has been enabled.
Starting to collect Insights data for dell-r640-026.dsal.lab.eng.pek2.redhat.com
Writing RHSM facts to /etc/rhsm/facts/insights-client.facts ...
Uploading Insights data.
Successfully uploaded report from dell-r640-026.dsal.lab.eng.pek2.redhat.com to account 12445849.
[root@dell-r640-026 ~]#
(2) the related insights-client.log is uploaded as "satellite_registration_failure_insights_client.log".