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  1. Hybrid Cloud Console
  2. RHCLOUD-43467

Propose recommendations to link roles directly within WebRCA when roles are assigned in incidents

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      Background: When roles are assigned during incidents, there is currently no direct linkage between these role assignments and in incident channel.
      As an SRE, when I join or take over an incident as a [Scribe, Tech Lead, or Incident Owner], displaying corresponding role assignments in the incident channel would create better visibility & coordination during incidents

      Expected Benefits:

      • Improved incident response coordination
      • Better visibility into roles/responsibilities during incidents

        1. TEAM_LEAD_ROLE_CHANGE.png
          173 kB
          Weston Greene
        2. INC_OWNER_V2.png
          253 kB
          Weston Greene
        3. INC_TECH_LEAD_V2.png
          238 kB
          Weston Greene
        4. TECH_LEAD_FINAL.png
          103 kB
          Weston Greene

              rh-ee-wesgreen Weston Greene
              krvoora.openshift Krishna Harsha Voora
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                Created:
                Updated: