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  1. Hybrid Cloud Console
  2. RHCLOUD-40072

Add the content of OCM alerts in Team/Slack/GChat notifications (phase 1)

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      As requested by the OCM team, we'll include the following elements in the Teams, Slack and GChat notifications:

      • Alert severity
      • Cluster display name
      • Content of the alert: for now, we can only use the "subject" field from the OCM payload because the "log_description" might contain HTML tags which are not supported in external communication services

      We can include yet any details about the following elements - that might be done in RHCLOUD-40073:

      • Machine name, pod name along with namespace
      • Runbook to resolve the alert

      Acceptance criteria:

      • A new version of each OCM template for communication services (Teams, Slack and GChat) is created but not enabled by default.
      • The new templates are enabled from a feature toggle in Unleash. The org ID must be passed through the Unleash context to enabled it only for selected orgs at first.

              rh-ee-jrodri Jessica Rodriguez
              glepage@redhat.com Gwenneg Lepage
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                Created:
                Updated: