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Epic
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Resolution: Unresolved
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Major
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None
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[RFE] Add labels to Notificati
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Product / Portfolio Work
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False
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False
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Unset
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In Progress
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57% To Do, 10% In Progress, 33% Done
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The severity level is missing from the notification received by customers.
This support case case talks about the missing severity level when cluster is moved into limited support state: https://access.redhat.com/support/cases/#/case/04029192
For this particular case two things need to be added:
- "ACTION REQUIRED" In the subject line
- Severity both in the subject and email body. Refer to the attached image
This RFE is raised to include severity level in the notification events (including the subject line). The customers should have visibility into this so that they can take required action on time.
- is documented by
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RHCLOUD-37553 [RFE] Improve OCM alerts in MS Teams
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- In Progress
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- is duplicated by
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RHCLOUD-38774 [RFE] Improve MS Teams alerts to include event Severity for OCM
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- Closed
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- is related to
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OCMUI-3838 OCM UI changes for cluster history severity level renaming
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- Refinement
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