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  1. OpenShift Request For Enhancement
  2. RFE-4854

Allow customer-defined platform-wide alerting rules

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    • Feature Request
    • Resolution: Unresolved
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    Description

      Proposed title of this feature request:

      Customer-defined platform-wide alerting rules

      What is the nature and description of the request?:

      By default, platform-alerts are routed to our SRE team, as it is expected. When customers want to create custom alerts, they would do so using the user-workload monitoring. This is also described in our Black Belt page: https://mobb.ninja/docs/rosa/custom-alertmanager/#what-about-cluster-alerts-

      However, these custom alerts are limited to a namespace. There is currently no way for customers to create platform-wide alerting rules that can then be forwarded to the customers monitoring / AlertManager. An example for an alerting rule that a customer might want is shown here: https://redhat-internal.slack.com/archives/C021EMWAQ76/p1693920903266459?thread_ts=1693920878.112669&cid=C021EMWAQ76

      This request is asking to provide a possibility for customers to create platform-wide alerting rules that are then forwarded to the customers AlertManager instance.

      This request has been discussed before:

      https://redhat-internal.slack.com/archives/C021EMWAQ76/p1693920878112669
      https://redhat-internal.slack.com/archives/C021EMWAQ76/p1689441630527479
      One conversation mentions that https://issues.redhat.com/browse/MON-2849 may already provide a partial (or full) solution?

      Why does the customer need this? (List the business requirements here):

      Customers can do this on their self-managed clusters, but not on ROSA. This may block customers from adopting ROSA as they are unable to create certain security-relevant alerting rules (such as PSA alerting / enforcement) they require.

      List any affected packages or components:

      OpenShift Monitoring

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              rh-ee-rfloren Roger Florén
              rhn-support-skrenger Simon Krenger
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              Dates

                Created:
                Updated: