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  1. Product Technical Learning
  2. PTL-15740

timeout error in reaching cert.console.redhat.com port 443 light-speed API

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    • Resolution: Duplicate
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    • RH124 - RHEL10.0-en-3-20250821
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      URL: https://rol.redhat.com/rol/app/courses/rh124-10.0/pages/ch05s02
      Reporter RHNID: abhkuma
      Section Title: Guided Exercise: Ask Questions and Evaluate Answers from the Command-line Assistant                                                                      

      Issue description

      This is for a VT class offering: 86369104

      Published region: emea

      openstack region: eu-central-1

      Instructor: Navdeep Sachdeva (navdeep.sachdeva)

      Learners are facing issue in Getting AI-assisted Help with Red Hat Enterprise Linux Lightspeed.

      There is a timeout error in reaching cert.console.redhat.com port 443 light-speed API

      Tried re-provision multiple times, It works one time for step 3, in a newly built lab and when asking the second query in step 4 it gives timeout.

      Steps to reproduce:

      Run Step 4 to get the error.

      Workaround:

       

      Expected result:

              glsbugs-hybridcloud@redhat.com PTL - RHEL Team
              abhkuma@redhat.com Abhishek Kumar
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                Created:
                Updated:
                Resolved: