Background Info

We have data on what errors users are commonly experiencing, can we determine what these errors mean and if there is anything UX can do to prevent the user from experiencing them?

Data: ROSA Error Deep Dive (New ROSA Users Mar 6-12, 2023): https://analytics.amplitude.com/redhat/dashboard/oi71ye2

There’s two more dashboards of errors per OS version 4.11 and 4.12:
4.11.x - https://analytics.amplitude.com/redhat/dashboard/odipfrf
4.12.x - https://analytics.amplitude.com/redhat/dashboard/7arg19j

OCM UI error messages for translation: https://docs.google.com/spreadsheets/d/1fJpmq0qDUfrhbryyZHFX5Lfg1iFG2LWelzKac_H3dq0/edit#gid=0

Goals

• Determine how the user gets the DuplicateClusterName error in the wizard UI and if there is any validation or helper text we can add to prevent them from occurring in the first place
  • This was seemingly already covered by HAC-1535 ?
• Determine how the user gets the DuplicateClusterName error in the CLI and if there is any validation or helper text we can add to prevent them from occurring in the first place

Definition of Done - targeted for sprint 235

• Create design deliverable capturing Goal deliverables
• Link design in this story
• Review with all relevant stakeholders including rhn-engineering-abhgupta spurtell1@redhat.com

Designs & Other Artifacts

• [WIP] Discovery document