Uploaded image for project: 'Red Hat OpenStack Services on OpenShift'
  1. Red Hat OpenStack Services on OpenShift
  2. OSPRH-866

must-gather/sosreport support

XMLWordPrintable

    • must-gather/sosreport support
    • False
    • Hide

      None

      Show
      None
    • False
    • OSPRH-811Red Hat OpenStack 18.0 Greenfield Deployment
    • Committed
    • Committed
    • To Do
    • OSPRH-811 - Red Hat OpenStack 18.0 Greenfield Deployment
    • Committed
    • Committed
    • 4% To Do, 0% In Progress, 96% Done
    • Storage
    • Approved

      In the podified world the way we must gather our SOS reports will greatly differ:

      • Control Plane Services can be spread across many OpenShift nodes.
      • For some services we may require little information (API service) while for others we may require a lot including kernel messages from the host (cinder volume).
      • We will require both OpenShift and OSP information
      • Logging for OpenStack services will be retrieved differently

      We need to ensure we have a well define mechanism and procedure to gather the right SOS reports before our first customer case comes in.

      Related links:

      Documentation to test the tool is available since DP2 and specifically, from DP3 it is at: https://access.redhat.com/documentation/en-us/red_hat_openstack_platform/18.0-dev-preview/html/deploying_red_hat_openstack_platform_18.0_development_preview_3_on_red_hat_openshift_container_platform/assembly_collecting-diagnostic-information-for-support

        1.
        		 As an operator, I need a tool to collect all the informations about the environment necessary to create a support request Sub-task Closed Major Unassigned

            gfidente-rh Giulio Fidente
            geguileo@redhat.com Gorka Eguileor
            Alfredo Garcia Alfredo Garcia
            rhos-dfg-storage
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Created:
              Updated: