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Bug
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Resolution: Unresolved
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Critical
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4.16, 4.17, 4.18, 4.19, 4.20
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Quality / Stability / Reliability
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False
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5
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Critical
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None
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None
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Rejected
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Metal Platform 268, Metal Platform 269, Metal Platform 270, Metal Platform 271, Metal Platform 272, Metal Platform 273, Metal Platform 274, Metal Platform 275, Metal Platform 276, Metal Platform 277, Metal Platform 278
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11
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In Progress
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Bug Fix
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Fixes issues that prevented iDRAC10 hardware from being provisioned: corrects the data type for Dell OEM Target property, handles the temporarily return of non-existing job and ensures the required virtual media slot is used.
Description of problem:
Run OCP IPI deployment for Dell host
Version-Release number of selected component (if applicable):
All
How reproducible:
Always
Steps to Reproduce:
1. Run the installation
Actual results:
Failure
Expected results:
Pass
Additional info:
We got a new Dell server with IDRAC 10 and it fails to pass introspection. BMH has an error: (attaching also must-gather) status: errorCount: 3 errorMessage: 'Failed to inspect hardware. Reason: unable to start inspection: Redfish exception occurred. Error: In system 4c4c4544-004c-3310-8035-c6c04f303534 for node dbb816a8-d82e-44c6-bfa0-762b64e86802 all managers failed: set virtual boot device. Errors: [''Manager 3435304f-c0c6-3580-3310-004c4c4c4544: HTTP POST https://10.6.107.47/redfish/v1/Managers/iDRAC.Embedded.1/Actions/Oem/OemManager.ImportSystemConfiguration returned code 400. Base.1.18.GeneralError: The value 'ALL' for the property Target is not a type that the property can accept. Extended information: [{'MessageId': 'Base.1.18.PropertyValueTypeError', 'MessageArgs': ['ALL', 'Target'], 'RelatedProperties': [], 'Message': "The value 'ALL' for the property Target is not a type that the property can accept.", 'Severity': 'Warning', 'Resolution': 'Correct the value for the property in the request body and resubmit the request if the operation failed.'}, {'MessageId': 'IDRAC.2.10.SYS424', 'MessageArgs': ['ALL', 'Target'], 'RelatedProperties': [], 'Message': 'Unable to complete the operation because the value ALL entered for the property Target is of different type than the property can accept.', 'Severity': 'Warning', 'Resolution': "Enter a valid value in the expected type for the property in the request body and retry the operation.For information about valid values, see the iDRAC User's Guide available on the support site."}]'']' errorType: inspection error
- depends on
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OCPBUGS-62201 [4.21] OCP can't provision Dell with IDRAC 10
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- Verified
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- is cloned by
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OSPRH-17046 [ironic] idrac 10 hardware breaks DMTF Redfish API - Can't provision
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- Refinement
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OCPBUGS-62201 [4.21] OCP can't provision Dell with IDRAC 10
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- Verified
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- is duplicated by
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OCPBUGS-58287 Metal3/BMH can't provision Dell PowerEdge R6715 (iDRAC10) either via redfish or idrac virtualmedia driver
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- Closed
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- links to
(2 links to)