Uploaded image for project: 'OpenShift Bugs'
  1. OpenShift Bugs
  2. OCPBUGS-45896

"No datapoints found." on alert details graph

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Normal Normal
    • None
    • 4.18.0, 4.19.0
    • Observability UI
    • Moderate
    • Yes
    • False
    • Hide

      None

      Show
      None
    • Hide
      *Cause*: The namespace was included into a full cluster queries on the alerts graph. The tenancy API path was then used, which didn't have appropriate permissions to retrieve the data.
      *Consequence*: There was no data found for alert graphs.
      *Fix*: Don't pass in the namespace for full cluster queries for an alert graph. The non-tenancy path will then be used, which has appropriate permissions.
      *Result*: Data is able to be found for alert graphs.
      Show
      *Cause*: The namespace was included into a full cluster queries on the alerts graph. The tenancy API path was then used, which didn't have appropriate permissions to retrieve the data. *Consequence*: There was no data found for alert graphs. *Fix*: Don't pass in the namespace for full cluster queries for an alert graph. The non-tenancy path will then be used, which has appropriate permissions. *Result*: Data is able to be found for alert graphs.
    • Bug Fix
    • In Progress

      Description of problem:

      checked on 4.18.0-0.nightly-2024-12-07-130635/4.19.0-0.nightly-2024-12-07-115816, admin console, go to alert details page, "No datapoints found." on alert details graph. see picture for CannotRetrieveUpdates alert: https://drive.google.com/file/d/1RJCxUZg7Z8uQaekt39ux1jQH_kW9KYXd/view?usp=drive_link

      issue exists in 4.18+, no such issue with 4.17

      Version-Release number of selected component (if applicable):

      4.18+

      How reproducible:

      always on 4.18+    

      Steps to Reproduce:

      1. see the description
          

      Actual results:

      "No datapoints found." on alert details graph

      Expected results:

      show correct graph

              rh-ee-pyurkovi Peter Yurkovich
              juzhao@redhat.com Junqi Zhao
              Junqi Zhao Junqi Zhao
              Votes:
              0 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: