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  1. OpenShift Bugs
  2. OCPBUGS-19080

SNO failed upgrade (4.13-> 4.14) because console operator is not available

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      Description of problem:

      Attempted upgrade of 3480 SNOs that were deployed from 4.13.11 to 4.14.0-rc.0 and 15 SNOs ended up stuck in partial upgrade because the cluster console operator was not available

# cat 4.14.0-rc.0-partial.console | xargs -I % sh -c "echo -n '% '; oc --kubeconfig /root/hv-vm/kc/%/kubeconfig get clusterversion --no-headers"
vm00255 version   4.13.11   True   True   21h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm00320 version   4.13.11   True   True   21h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm00327 version   4.13.11   True   True   21h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm00405 version   4.13.11   True   True   21h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm00705 version   4.13.11   True   True   21h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm01224 version   4.13.11   True   True   19h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm01310 version   4.13.11   True   True   19h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm01320 version   4.13.11   True   True   19h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm01928 version   4.13.11   True   True   19h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm02052 version   4.13.11   True   True   19h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm02588 version   4.13.11   True   True   17h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm02704 version   4.13.11   True   True   17h   Unable to apply 4.14.0-rc.0: wait has exceeded 40 minutes for these operators: console
vm02835 version   4.13.11   True   True   17h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm03110 version   4.13.11   True   True   15h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
vm03322 version   4.13.11   True   True   15h   Unable to apply 4.14.0-rc.0: wait has exceeded 40 minutes for these operators: console

      Version-Release number of selected component (if applicable):

      SNO OCP (managed clusters being upgraded) 4.13.11 upgraded to 4.14.0-rc.0
Hub OCP 4.13.12
ACM - 2.9.0-DOWNSTREAM-2023-09-07-04-47-52

      How reproducible:

      15 out of 3489 SNos being upgraded however represented 15 out of the 41 partial upgrade failures group (~36% of the failures)

      Steps to Reproduce:

      1.
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      Actual results:

       

      Expected results:

       

      Additional info:

       

        1. vm00255-console-routehealth-upgrade-fail.tar.gz
          46.44 MB
        2. vm00320-console-routehealth-upgrade-fail.tar.gz
          45.51 MB
        3. vm02704-console-syncloop-upgrade-fail.tar.gz
          47.08 MB
        4. vm03322-console-syncloop-upgrade-fail.tar.gz
          42.62 MB

              jhadvig@redhat.com Jakub Hadvig
              akrzos@redhat.com Alex Krzos
              Yanping Zhang Yanping Zhang
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                Created:
                Updated:
                Resolved: