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  1. OpenShift Bugs
  2. OCPBUGS-20480

SNO failed upgrade (4.13-> 4.14) because console operator is not available

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    Description

      This is a clone of issue OCPBUGS-19080. The following is the description of the original issue:

      Description of problem:

      Attempted upgrade of 3480 SNOs that were deployed from 4.13.11 to 4.14.0-rc.0 and 15 SNOs ended up stuck in partial upgrade because the cluster console operator was not available
      
      # cat 4.14.0-rc.0-partial.console | xargs -I % sh -c "echo -n '% '; oc --kubeconfig /root/hv-vm/kc/%/kubeconfig get clusterversion --no-headers"
      vm00255 version   4.13.11   True   True   21h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm00320 version   4.13.11   True   True   21h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm00327 version   4.13.11   True   True   21h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm00405 version   4.13.11   True   True   21h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm00705 version   4.13.11   True   True   21h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm01224 version   4.13.11   True   True   19h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm01310 version   4.13.11   True   True   19h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm01320 version   4.13.11   True   True   19h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm01928 version   4.13.11   True   True   19h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm02052 version   4.13.11   True   True   19h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm02588 version   4.13.11   True   True   17h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm02704 version   4.13.11   True   True   17h   Unable to apply 4.14.0-rc.0: wait has exceeded 40 minutes for these operators: console
      vm02835 version   4.13.11   True   True   17h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm03110 version   4.13.11   True   True   15h   Unable to apply 4.14.0-rc.0: the cluster operator console is not available
      vm03322 version   4.13.11   True   True   15h   Unable to apply 4.14.0-rc.0: wait has exceeded 40 minutes for these operators: console
      
      

      Version-Release number of selected component (if applicable):

      SNO OCP (managed clusters being upgraded) 4.13.11 upgraded to 4.14.0-rc.0
      Hub OCP 4.13.12
      ACM - 2.9.0-DOWNSTREAM-2023-09-07-04-47-52

      How reproducible:

      15 out of 3489 SNos being upgraded however represented 15 out of the 41 partial upgrade failures group (~36% of the failures)

      Steps to Reproduce:

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      Actual results:

       

      Expected results:

       

      Additional info:

       

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              jhadvig@redhat.com Jakub Hadvig
              openshift-crt-jira-prow OpenShift Prow Bot
              Yanping Zhang Yanping Zhang
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