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  1. OpenShift Bugs
  2. OCPBUGS-13915

Insights operator does not respect disableInsightsAlerts

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    • Icon: Bug Bug
    • Resolution: Done-Errata
    • Icon: Normal Normal
    • 4.14
    • 4.12.0
    • Insights Operator
    • Low
    • No
    • CCXDEV Sprint 90, CCXDEV Sprint 91, CCXDEV Sprint 92, CCXDEV Sprint 93
    • 4
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      Description of problem:

      Even after setting disableInsightsAlerts to True as described in the documentation[1], the alert associated with Insights still streams in alerting section.
      The alert triggers after disabling the insights operator as describe in this documentation[2].
      
      [1] https://docs.openshift.com/container-platform/4.12/support/remote_health_monitoring/using-insights-operator.html#disabling-insights-operator-alerts_using-insights-operator
      [2] https://docs.openshift.com/container-platform/4.12/support/remote_health_monitoring/opting-out-of-remote-health-reporting.html#insights-operator-new-pull-secret_opting-out-remote-health-reporting

      Version-Release number of selected component (if applicable):

      RHOCP 4.12.13

      How reproducible:

      100%

      Steps to Reproduce:

      1. Disable insights alerts using documentatio[a]
      2. Disable remote health reporting using documentation[b]
      3. Wait for 5 mins and check alerts.
      4. New new alert named "InsightsDisabled" will be visible
      
      [a] https://docs.openshift.com/container-platform/4.12/support/remote_health_monitoring/using-insights-operator.html#disabling-insights-operator-alerts_using-insights-operator
      [b] https://docs.openshift.com/container-platform/4.12/support/remote_health_monitoring/opting-out-of-remote-health-reporting.html#insights-operator-new-pull-secret_opting-out-remote-health-reporting

      Actual results:

      The alert associated with insights operator gets triggered.

      Expected results:

      The alert shouldn't trigger after setting "disableInsightsAlerts" parameter as mentioned in the documentation.

      Additional info:

       

            tremes1@redhat.com Tomas Remes
            rhn-support-dgautam Dhruv Gautam
            Joao Bastos Fula Joao Bastos Fula
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              Created:
              Updated:
              Resolved: