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  1. OCMUI - OpenShift Cluster Manager UI
  2. OCMUI-2792

[Data sovereignty] Downloading a ROSA HCP regionalized cluster logs didn't work from cluster history tab

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Critical Critical
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    • A-Team
    • ACM Console Sprint 264

      Description of the Problem
      In multiregion enabled env, User has tried to download the logs from a ready ROSA hosted regionalized cluster(installed in the region ap-southeast-1 ) cluster history tab. But the download log functionality didn't work as expected. The issues are as below

      1. Downloaded log file (either .csv or .json) content does not match actual cluster history.
      2. Downloading a log file failed when user applied a filter to the cluster history.

      Note :The issue has seen only with regionalized clusters and in other clusters , cluster history download working as expected.

      See the recordings attached

      Screen Recording 2024-12-13 at 6.27.24 PM.mov

      Screen Recording 2024-12-13 at 6.26.08 PM.mov

       

      How reproducible:

      Always

      Steps to Reproduce:

      1. Open OCM UI staging using https://console.dev.redhat.com/openshift/?multiregion=true 
      2. Open a ready ROSA hosted regionalized cluster(installed in ap-southeast-1 region).
      3. Go to "Cluster history" tab.
      4. Click "Download history" button.
      5. Select a file format and click "Download" button.
      6. Check the downloaded file content and match with cluster history record.
      7. Go to "Cluster history" tab.
      8. Apply some filters ex:  Filter by Type and select some types.
      9. Click "Download history" button.
      10. Select a file format and click "Download" button.
      11. See the behavior.

      Actual results:

      At step 6, Downloaded file content doesn't match with cluster history record shown in UI.
      At step 11, Downloading action failed with an error( as seen in attached recordings)

      Expected results:

      At step 6, Downloaded file content should match with cluster history record shown in UI.
      At step 11, Download action should be succeeded.

       

              rh-ee-dcooper Dylan Cooper
              jmekkatt@redhat.com Jayakrishnan Mekkattillam
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                Created:
                Updated: