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  1. OpenShift API for Data Protection
  2. OADP-3563

OADP 1.2.1 PodVolumeBackup "The operation is not valid for the object's storage class"

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      Description of problem:

      Customer is performing a PodVolumeBackups after removing glacier config from their S3 storage now they are getting the following errors

      status:
        completionTimestamp: '2024-02-21T16:37:03Z'
      message: >
          data path backup failed: error running restic backup command restic backup
          --repo=s3:s3-ca-central-1.amazonaws.com/<customerpath>-ocp-oadp-680538428547-ca-central-1/ocp4-stg-velero/restic/openshift-adp
          --password-file=/tmp/credentials/openshift-adp/velero-repo-credentials-repository-password
          --cache-dir=/scratch/.cache/restic . --tag=volume=scratch
          --tag=backup=backup-full-cluster-feb-21
          --tag=backup-uid=1c2bf3bd-fcf6-430e-9731-958626aa1611 --tag=ns=openshift-adp
          --tag=pod=node-agent-mhvx2
          --tag=pod-uid=d56dc782-1011-4468-b9ab-f3fd36d7be84 --host=velero --json with
          error: exit status 1 stderr: Load(<key/9a5ca66cf3>, 0, 0) returned error,
          retrying after 388.551853ms: The operation is not valid for the object's
          storage class
      
          Load(<key/9a5ca66cf3>, 0, 0) returned error, retrying after 799.037663ms:
          The operation is not valid for the object's storage class
      
          Load(<key/9a5ca66cf3>, 0, 0) returned error, retrying after 1.243159054s:
          The operation is not valid for the object's storage class
      
          Load(<key/9a5ca66cf3>, 0, 0) returned error, retrying after 1.50968223s: The
          operation is not valid for the object's storage class
      
          Load(<key/9a5ca66cf3>, 0, 0) returned error, retrying after 3.149831432s:
          The operation is not valid for the object's storage class
      
          Load(<key/9a5ca66cf3>, 0, 0) returned error, retrying after 4.515424773s:
          The operation is not valid for the object's storage class
      
          Load(<key/9a5ca66cf3>, 0, 0) returned error, retrying after 3.333182201s:
          The operation is not valid for the object's storage class
      
          Load(<key/9a5ca66cf3>, 0, 0) returned error, retrying after 9.981622267s:
          The operation is not valid for the object's storage class
      
          Load(<key/9a5ca66cf3>, 0, 0) returned error, retrying after 11.559866628s:
          The operation is not valid for the object's storage class
      
          Load(<key/9a5ca66cf3>, 0, 0) returned error, retrying after 16.419770176s:
          The operation is not valid for the object's storage class
      
          Fatal: The operation is not valid for the object's storage class
        phase: Failed
        progress: {}
        startTimestamp: '2024-02-21T16:36:09Z' 

      Found a very similar error reported on (OADP-1489) , and we have validated with the customer they are using Standard StorageClass.

       

      Version-Release number of selected component (if applicable):

      oc get csv -n openshift-adp
      NAME DISPLAY VERSION REPLACES PHASE
      oadp-operator.v1.2.1 OADP Operator 1.2.1 oadp-operator.v1.2.0 Failed 

      Additional info:

      https://access.redhat.com/support/cases/#/case/03586644

              wnstb Wes Hayutin
              rh-ee-fmoctezu Francisco Moctezuma Villa
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                Created:
                Updated:
                Resolved: