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Bug
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Resolution: Not a Bug
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Major
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None
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None
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False
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False
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ToDo
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No
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-
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0
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0
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Very Likely
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0
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Customer Escalated, Customer Facing
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None
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Unset
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Unknown
Description of problem:
What problem/issue/behavior are you having trouble with? What do you expect to see?
Customer is prepating for a data center migration and they are having issues backing up and restoring OADP backups. They were successfully able to backup common-services but when attempting the same for the cpd namespace, using the same config, this failed. Restores are also hanging
``` time="2023-02-23T22:28:32Z" level=error msg="Error backing up item" backup=openshift-adp/dev-update error="pod volume backup failed: running Restic backup, stderr=Load(<key/39cb752410>, 0, 0) returned error, retrying after 552.330144ms: The operation is not valid for the object's storage class\nLoad(<key/39cb752410>, 0, 0) returned error, retrying after 1.080381816s: The operation is not valid for the object's storage class\nLoad(<key/39cb752410>, 0, 0) returned error, retrying after 1.31013006s: The operation is not valid for the object's storage class\nLoad(<key/39cb752410>, 0, 0) returned error, retrying after 1.582392691s: The operation is not valid for the object's storage class\nLoad(<key/39cb752410>, 0, 0) returned error, retrying after 2.340488664s: The operation is not valid for the object's storage class\nLoad(<key/39cb752410>, 0, 0) returned error, retrying after 4.506218855s: The operation is not valid for the object's storage class\nLoad(<key/39cb752410>, 0, 0) returned error, retrying after 3.221479586s: The operation is not valid for the object's storage class\nLoad(<key/39cb752410>, 0, 0) returned error, retrying after 5.608623477s: The operation is not valid for the object's storage class\nLoad(<key/39cb752410>, 0, 0) returned error, retrying after 7.649837917s: The operation is not valid for the object's storage class\nLoad(<key/39cb752410>, 0, 0) returned error, retrying after 15.394871241s: The operation is not valid for the object's storage class\nFatal: The operation is not valid for the object's storage class\n: exit status 1" error.file="/remote-source/velero/app/pkg/restic/backupper.go:199" error.function="github.com/vmware-tanzu/velero/pkg/restic.(*backupper).BackupPodVolumes" logSource="/remote-source/velero/app/pkg/backup/backup.go:417" name=cpdbr-vol-mnt
```
Details in https://access.redhat.com/support/cases/#/case/03449113
