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  1. Managed Service - API
  2. MGDAPI-4901

Update RHOAM tenant SOP to reflect SSO integration test.

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    • Icon: Bug Bug
    • Resolution: Done
    • Icon: Critical Critical
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    • RHOAM Sprint 33, RHOAM Sprint 34, RHOAM Sprint 35

      What

      We need to update this SOP _ Add multiple tenants to 3Scale_ To reflect the multitenant and SSO integration test.

      When using customer's email address for the new tenant, customers are unable to receive the password reset email due to the error mentioned here  
      SOP should include the following step to set the SUPPORT_EMAIL to remediate the forgot password email failure as per the conversation in OHSS-16731

      oc set env deploymentconfig system-app SUPPORT_EMAIL=no-reply@devshift.net --as backplane-cluster-admin
      
      oc set env deploymentconfig system-sidekiq SUPPORT_EMAIL=no-reply@devshift.net --as backplane-cluster-admin
      

      link SOP

      The SOP should include testing the SSO integration as well as mentioning the direct permissions difference between dedicated-admin and cluster-admin.

      We should also link the service definition docs.
      We should include a note about storing new tenants' creds in the vault should the forgot password link not work for the customer.
      Should we merge these SOPs or at least reference link these SOPs?

              tdimov@redhat.com Tsvetoslav Dimov (Inactive)
              mfreer@redhat.com Mark Freer
              Pat Cremin Pat Cremin
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                Created:
                Updated:
                Resolved: