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Bug
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Resolution: Done
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Critical
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None
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None
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None
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5
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False
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False
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Yes
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RHOAM Sprint 33, RHOAM Sprint 34, RHOAM Sprint 35
What
We need to update this SOP _ Add multiple tenants to 3Scale_ To reflect the multitenant and SSO integration test.
When using customer's email address for the new tenant, customers are unable to receive the password reset email due to the error mentioned here
SOP should include the following step to set the SUPPORT_EMAIL to remediate the forgot password email failure as per the conversation in OHSS-16731
oc set env deploymentconfig system-app SUPPORT_EMAIL=no-reply@devshift.net --as backplane-cluster-admin oc set env deploymentconfig system-sidekiq SUPPORT_EMAIL=no-reply@devshift.net --as backplane-cluster-admin
link SOP
The SOP should include testing the SSO integration as well as mentioning the direct permissions difference between dedicated-admin and cluster-admin.
We should also link the service definition docs.
We should include a note about storing new tenants' creds in the vault should the forgot password link not work for the customer.
Should we merge these SOPs or at least reference link these SOPs?
- clones
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MGDAPI-4713 RHOAMCSVRequirementsNotMet alert firing for the observability operator
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- Closed
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- is related to
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MGDAPI-5000 Set the outgoing email address in all relevant places for 3scale
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- Closed
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- links to
- mentioned on