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Spike
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Resolution: Done
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Normal
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None
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None
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None
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False
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False
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OCPSTRAT-554 - Improving error handling, propagation, collection, and disambiguation for users
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Sprint 226, Sprint 227
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0
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0
Summary
Determine a standard mechanism for surfacing help links to customers to improve the alert messages.
Some ideas:
- Add a field (something like "resolution") that gives customers link to documentation/run book to resolve.
Done when:
- Identify problematic errors.
- A path forward for improving error messages has been determined
- We have validated that path forward with other teams and socialized it for comment.
Artifact:
- Create story for completing work.
Timebox:
- Two persons taking this on for a sprint at half time.